At PMI our mission is to exceed our clients’ expectations in these three key areas:
We are so committed to excelling in these areas that we back it up with our Happiness Guarantee
HOW IT WORKS
Happiness Guarantee - If for any reason you are not completely happy with our services and want to leave us, you may cancel your property management agreement without penalty with 30-days notice. The notice period allows for a smooth and professional transition for the tenant, wrap-up of any outstanding maintenance items and invoices, and assignment of the lease and security deposit funds properly over to you so we transfer a happy tenant.
Our conditions for the Happiness Guarantee
- A 30-day notice is provided by property owner which allows us time to resolve any outstanding service issues and prepare accounts and files for transfer.
- All outstanding invoices have been paid to vendors.
We want the cancellation process to go smoothly for you and your tenant.
What We Do As Your Richmond Property Manager
We do more than just collect rent
We work to quickly find the right tenant for your home and use our proven marketing methods to attract high-quality applicants.
Every application undergoes careful screening, with background and financial checks designed to keep your interests protected.
Getting your rent payment on time shouldn't be a guessing game. We handle all billing and get your money to you on time.
We know how to keep your property in optimal condition. We handle all maintenance requests and coordinate repairs for you.
We provide full visibility and monthly reports for your property. Access your account any time through the 24/7 Online Owner Portal.
Our regular in-person inspections allow us to identify potential problems in advance & keep your home healthy.
We monitor the laws and insurance regulations that impact your home & work to ensure that your property is legally compliant.